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9px;font-size:8px}.queue-list button{border:1px solid var(--line);width:100%;color:var(--ink);text-align:left;background:#fff;border-radius:15px;grid-template-columns:auto 1fr auto auto;align-items:center;gap:10px;padding:13px;display:grid}.queue-number{width:30px;height:34px;color:var(--green);background:#e9f1eb;border-radius:9px;place-items:center;font-family:Georgia,serif;font-size:12px;font-weight:900;display:grid}.queue-number.express{color:#7d5c15;background:#fff0c3}.queue-number.complete{color:#fff;background:var(--green)}.queue-copy{gap:4px;display:grid}.queue-copy strong{letter-spacing:.05em;font-size:11px}.queue-copy small,.queue-list button>span:nth-child(3) small{color:var(--muted);font-size:7px}.queue-list button>span:nth-child(3){justify-items:end;gap:5px;display:grid}.queue-list em.priority{color:#765511;background:#fff0c3}.queue-list em.standard{color:var(--green);background:#e7f1e9}.queue-list button>b{font-size:13px}.profile-card{text-align:center;justify-items:center;margin-top:12px;padding:28px 20px;display:grid}.large-avatar{width:72px;height:72px;color:var(--ink);background:var(--lime);border-radius:50%;place-items:center;font-family:Georgia,serif;font-size:23px;font-weight:900;display:grid}.profile-card h2{margin:13px 0 4px;font-family:Georgia,serif}.profile-card>p{color:var(--muted);margin:0;font-size:9px}.profile-card dl{width:100%;margin:22px 0 0;display:grid}.profile-card dl div{border-top:1px solid var(--line);justify-content:space-between;padding:12px 0;display:flex}.profile-card dt{color:var(--muted);font-size:9px}.profile-card dd{margin:0;font-size:9px;font-weight:900}.request-strip{color:#fff;background:var(--ink);border-radius:15px;grid-template-columns:repeat(3,1fr);padding:13px;display:grid}.request-strip span{border-right:1px solid #ffffff1f;gap:3px;padding:0 9px;display:grid}.request-strip span:last-child{border:0}.request-strip small{color:#aebbb5;font-size:7px}.request-strip strong{font-size:9px}.agent-form{gap:12px;display:grid}.form-section{border:1px solid var(--line);background:#fff;border-radius:21px;padding:19px;position:relative}.section-number{color:#d8ded9;font-family:Georgia,serif;font-size:24px;font-weight:900;position:absolute;top:18px;right:18px}.form-heading{margin-bottom:15px}.form-heading span{color:var(--green);letter-spacing:.14em;font-size:7px;font-weight:900}.form-heading h2{margin:3px 0 0;font-family:Georgia,serif;font-size:19px}.agent-form label{margin-top:10px}.agent-form input:not([type=checkbox]):not([type=file]),.agent-form select,.agent-form textarea{width:100%;color:var(--ink);background:#fbfcfa;border:1px solid #d2d7d1;border-radius:10px;outline:0;margin-top:6px;padding:11px 12px;font-size:10px;font-weight:700}.agent-form textarea{resize:vertical;min-height:70px;line-height:1.4}.agent-form input:focus,.agent-form select:focus,.agent-form 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i{color:var(--ink);background:var(--lime)}.audit-list time{color:var(--muted);font-size:7px}.dispute-card{padding:18px}.dispute-card>div:first-child{align-items:center;gap:9px;display:flex}.dispute-card em{color:var(--red);letter-spacing:.1em;font-size:7px;font-style:normal;font-weight:900}.dispute-card h2{letter-spacing:.08em;margin:16px 0 4px;font-family:Arial Narrow,Arial,sans-serif;font-size:25px}.dispute-card>p{color:var(--muted);margin:0;font-size:9px;line-height:1.5}.dispute-card dl{border-top:1px solid var(--line);border-bottom:1px solid var(--line);grid-template-columns:repeat(3,1fr);margin:16px 0 0;padding:13px 0;display:grid}.dispute-card dl div{gap:4px;display:grid}.dispute-card dt{color:var(--muted);font-size:7px}.dispute-card dd{margin:0;font-size:8px;font-weight:900}.resolution-card{margin-top:10px;padding:16px}.resolution-card strong{font-size:9px}.resolution-card p{color:var(--muted);margin:8px 0 0;font-size:8px}@media 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